Leadbeam is purpose-built for enterprise-grade security, privacy, and compliance. With transparent data practices, secure development standards, and rigorous governance, we help your security and procurement teams move faster without compromising trust.
FAQ
Find answers to the most common security and privacy questions about Leadbeam.
Which all frameworks & certifications does Leadbeam have and what does it mean for Leadbeam?
Leadbeam follows globally recognized best practices in data security & privacy. These certifications are more than checkboxes — they reflect our deep commitment to safeguarding your business, respecting user privacy, and earning your trust, every single day.
We are proudly certified under ISO/IEC 27001:2022, independently audited for SOC 2 Type II, and fully GDPR compliant. These validations cover our Information Security Management System (ISMS), Internal Control Environment, Data Lifecycle Management, and Privacy Governance Practices.
ISO/IEC 27001:2022 certifies our robust Information Security Management System (ISMS).
SOC 2 Type II confirms that our controls around security, availability, and confidentiality are effectively implemented and monitored over time.
GDPR compliance ensures that we handle personal data with transparency, purpose limitation, and strict consent protocols, in line with European Data Protection Regulations.
Are these certifications relevant to my business?
By using a globally certified partner like Leadbeam, your organization benefits from enterprise-grade security practices. It reduces your risk exposure, ensures data protection across all touchpoints, and gives you peace of mind that your customer and operational data is managed responsibly and securely.
What kind of data does Leadbeam collect and how is it used?
Leadbeam collects data such as location, voice input, photos, and basic metadata to support your field sales operations. All data is collected with explicit consent, used strictly to improve sales productivity, and never shared with third parties without user approval. We follow data minimization principles and use data only for the purposes stated during onboarding. You can refer to our privacy policy for more information.
How frequently are your security practices audited?
ISO 27001:2022 is audited annually.
SOC 2 Type II requires a continuous 12-month evaluation cycle, after which a new audit report is issued.
GDPR practices are regularly reviewed and monitored internally to ensure continued compliance with evolving EU data protection laws.
Who has access to my data within Leadbeam?
Only authorized personnel with a business need have access, and even then, it’s on a least-privilege basis. All access is monitored and subject to our strict internal data access policies, ensuring your data stays private and secure.
How do these certifications benefit my end customers or clients?
Your customers’ data is handled securely from the moment it enters Leadbeam’s systems. This strengthens your credibility, ensures compliance with partner and regulatory expectations, and demonstrates our shared commitment to handling all data with care. Our certifications & compliance reports act as third-party validation of that trust.
What should I do if I have more questions about security or compliance?
Security is a shared responsibility — and at Leadbeam, we take our part seriously. We’re here to help at all times.
You can reach out to our Chief Information Security Officer at soham@leadbeam.ai for detailed queries, or request a 1:1 conversation to better understand how Leadbeam aligns with your compliance and IT governance mandates.
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